041 710 08 42
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We support families and individuals

We aim our assistance, our help to individuals and families living in the canton of Zug who find themselves in difficult life circumstances. Our charges are based on our clients income.

We offer help in the following life situations...

  • Help and support when someone in the household falls ill or has an accident.
  • Help for families and people who are over-burdened or find themselves in difficult life circumstances.
  • Help during pregnancy and after the child's birth.
  • Assistance for families with several children or families with sick or handicapped children who need care and attention.


We offer the following kinds of work...

  • housekeeping
  • childcare
  • care for sick members of the family
  • assistance for daily hygiene care
  • taking time for your concerns and simply listen to you

Our family helpers have great experience in household tasks and carry out their duties with great devotion and responsibility.

 

Don't hesitate to contact us

If you need our help, call us or send us a message via contact form. Our three operational managers Katharina Fierz, Gisele Schweizer or Doris Stegmann will find a solution for your needs or your problem. 

Phone: +41 41 710 08 42, 8 AM - 12 PM


Please notice

We offer help and relief for people up to retirement age. If you are already at retirement age, please contact Pro Senectute of the canton of Zug: +41 41 727 50 58.

For more than 60 years we support families and individuals in the canton of Zug who find themselves in difficult life circumstances.
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For more than 60 years, we support families and individuals in the canton of Zug in difficult life situations.

Overview of our hourly rates

We offer our support at socially acceptable hourly rates. Basis: taxable income plus 10% of taxable assets (in CHF - Swiss Francs) of teh houshold. Those tax income figures result in the following rates table:

 

Income (CHF) Hourly rate (CHF)

Up to 30,000

12.00
30,001 to 40,000 14.00
40,001 to 50,000 16.00
50,001 to 60,000 20.00
60,001 to 70,000 22.00
70,001 to 80,000 26.00
80,001 to 90,000 30.00
90,001 to 100,000 32.00
100,001 to 125,000 34.00
125,001 to 150,000 38.00
150,001 and more 46.00

 

 

 

 

 

 

 




These charges apply from 8AM to 5PM on working days, Monday to Friday. The charges for weekend, early morning, evening and night assignments are higher and can be supplied upon request.

We are recognised as a service provider by health insurance institutions.

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Principles of our work

The following principles apply to our work assignments:

  • The times we can provide assistance are adapted to the needs of the family, wherever possible.
  • The family helper works from Monday to Friday during normal office hours at the standard rate. Of course, we can also provide assistance in the evening, at night and on weekends at special rates.
  • Usually, our helpers work for at least two hours at a time.
  • All our helpers are sworn to absolute discretion.
  • Our area of operation is the canton of Zug.
  • We pay particular attention to ensure that the same person assists you each time.

Our operational managers are happy to advise you in those aspects.

Please note

For organisational reasons, we cannot guarantee that the same person can always work on longer-term or recurring cases. As well as in cases of emergency, the operational managers may have to reassign our helpers.

Our helpers have the right to join the family to share meals they have prepared.

We pay particular attention to ensure that the same person assists you each time.
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Today, more than 3,000 members and benefactors contribute to the Family Support Association Zug.

More than 60 years - Family Support Association Zug

Family Support is a non-profit charitable association founded in 1954. Since then we act on behalf of families and individuals in the canton Zug. The Family Support Association Zug is supported by its members, donors and benefactors as well as institutions and companies.


Management Board

The management board (for photo click here >>>) works voluntarily and ensures a broad basis of financial and social support. The current members are

  • Katharina Fierz (manager)
  • Barbara Beck-Iselin, Menzingen (president)
  • Albert A. Dormann, Zug (vice president)
  • Maya Hegglin-Odermatt, Baar
  • Madeleine Bossard-Niedermann, Baar
  • Silvia Döbeli-Marti, Cham
  • Claudia Meienberg-Ehrler, Zug
  • Sereina Rust-Hofmann, Walchwil


Our operation managers

  • Katharina Fierz
  • Doris Stegmann
  • Monika Zemp (nursing service)
  • Irene De Salvo

 

Katharina FierzDoris StegmannMonika ZempIrene De Salvo

Please contact our operation managers for personal advice (Monday to Friday, 8AM to 12PM).


Annual report

Read our annual report 2016 including current figures and interesting facts about our association.
Annual Report/Jahresbericht 2016 (German only) >>>

If you like our leaflet (Englisch) >>>

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Support us as a member or benefactor!

We need support from various sources in order to keep our rates as low as possible in order to offer lower rates for families on low incomes.

Annual membership fee: CHF 40.-

Annual benefactors fee: min. CHF 100.-

Easily become a member or benefactor by sending us an e-mail to info@familienhilfe-zug.ch, filling in our contact form below or simply calling us.

Our bank details

  • Swiss Post 60-9007-4
  • Zuger Kantonalbank IBAN CH20 0078 7000 0709 9840 3

Please contact us if you need a payment slip!

Donations of any amount are warmly welcomed and flow directly into our work or our emergency fund.

Support by the Swiss Red Cross

Thanks to the generous support of the Swiss Red Cross, many of our family helpers are able to attend its Childcare courses. We are grateful for this co-operation and are convinced it will improve our work even further.

We need support from various sources in order to keep our rates as low as possible. Please help us, so we can keep helping!

News

Inviation GV 2017

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Our annual meeting will be the 2 may 2017. Please read our annual report in the document below.

Annual Report 2016 (German)

Annual report 2016 and management board

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Our management board (from left to right): Maya Hegglin-Odermatt, Baar • Albert A. Dormann,  Zug (Vice president) • Katharina Fierz (manager) • Madeleine Bossard-Niedermann, Baar • Barbara Beck-Iselin, Menzingen (president) • Silvia Döbeli-Marti, Cham • Claudia Meienberg-Ehrler, Zug • Sereina Rust-Hofmann, Walchwil

For larger image click here >>>

Annual Report 2016 (German)

Annual Fairy Tale Sunday Zug – once more we were a part of it

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Once more we were present at the annual Fairy Tale Sunday Zug with our booth located directly at "Landsgemeindeplatz". Our Santa Claus made lots of children happy and brought our association and what what we do closer to the families.

Next Märlisunntig will be 10th of december 2017

 

Contact

Familienhilfe Kanton Zug
Aegeristrasse 52
6300 Zug
Phone: +41 (0) 41 710 08 42

Opening hours:
Monday - Friday • 8:00 am to 12:00 pm

Send a personal message

For more information, please don't hesitate to send us a message and we will come back to you as soon as possible.